About

Syed Muhammad Mujtaba

I am an AI engineer in Lahore, Pakistan, working on production LLM systems — agentic retrieval, multi-agent workflows and real-time voice — and I build the full-stack product around them rather than handing off a model and walking away.

What I actually work on

My obsession is LLMs that stay grounded — not impressive on benchmarks, but reliable when the retrieval fails, the query is ambiguous, or the user asks something the knowledge base was never built to answer. That is a narrower interest than “works with AI,” and it is deliberate. The failure mode that matters in production is not a model that refuses; it is a model that answers confidently from nothing.

In practice that means three things. Retrieval that grades its own output and corrects itself before answering — I pushed top-5 retrieval precision from 72% to 89% with cross-encoder reranking over Qdrant. Real-time voice, where the whole architecture is shaped by a latency budget: speech-to-text, inference, text-to-speech and routing all have to finish under 500ms end-to-end or the caller hears a pause. And full-stack engineering around both, on Google Cloud, FastAPI and Next.js, with async orchestration and Redis-backed caching.

The thread through all of it is measurement. Every number on this site is an output of an evaluation harness, not an impression formed from trying a few queries by hand — which is the part of this discipline most portfolios skip and the part I would want to be judged on.

How I got here

I started as a full-stack developer at Hazel Mobile, shipping web products end to end, then spent time at Knowledge Streams teaching the MERN stack to a full cohort — which is still the fastest way I know to find out whether you actually understand something.

The deliberate shift into AI came at Splendid Mark, where I built my first production RAG pipelines and NLP analytics dashboards. At hytGenX I took it further: fine-tuning transformer models, quantizing for inference efficiency, and automating document-heavy workflows with LangGraph agents. Cutting manual processing time by 50% there was not an accident — it was careful pipeline design.

My MS at LUMS, finished in June 2026, went at the edge cases of RAG specifically: advanced retrieval strategies, query rewriting, and evaluation frameworks for grounding LLM outputs. Then IgniteTech, through Crossover, where that work met enterprise scale — GenAI embedded across products and shipped to live customers, working AI-native day to day with Claude Code and MCP, and running hands-on evals across Claude, GPT and Mistral.

Five companies, three years building AI, and a preference for systems that know what they don't know.

Timeline

Mar — Jul 2026

AI Innovation Specialist · IgniteTech (Crossover)

Owned a customer-onboarding automation platform for an enterprise GenAI product end-to-end — concept through live customer rollouts. AI-native daily: Claude Code, MCP, hands-on evals of Claude, GPT and Mistral.

Sep 2024 — Jun 2026

MS Artificial Intelligence · LUMS

The edge cases of RAG: advanced retrieval strategies, query rewriting, and evaluation frameworks for grounding LLM outputs.

Jul — Nov 2025

AI Engineer · hytGenX

Fine-tuning, quantization, and LangGraph document agents — manual processing time cut by 50%.

Oct 2024 — May 2025

AI/ML Full Stack Engineer · Splendid Mark

The deliberate shift into AI: first production RAG pipelines and NLP analytics dashboards.

Jul 2023 — Mar 2025

Software Engineer / Technical Instructor · Knowledge Streams

Taught full-stack development through the MERN stack to a full cohort of students.

Dec 2022 — Apr 2023

Web Developer · Hazel Mobile

Where it started — shipping web products end to end. BS from Government College University, Lahore.

The work itself

Each of these is written up in full — what the system had to survive, how it is built, and how I know it works.